Gray water damage — officially classified as Category 2 water — refers to water that contains chemical, biological, or physical contaminants. It’s not immediately toxic, but it can cause illness and damage if not handled properly. At Hydrovine Water Damage & Restoration, we’re trained and equipped to respond quickly and safely to gray water events throughout Huntsville and North Alabama.
Gray water is water that has been used for general household purposes and now contains contaminants such as dirt, detergent, food particles, oils, or bacteria.
Even though gray water isn’t considered immediately dangerous, it can still pose health risks — especially to children, elderly residents, or those with allergies or immune system issues.
🧫 Can contain harmful microbes, detergents, or chemicals
🦠 Becomes black water if untreated for 48+ hours
🧰 May require partial demolition to reach hidden moisture
📑 Insurance may require IICRC documentation for reimbursement
Our Category 2 Cleanup Process
Source Containment & PPE Setup
Water Extraction using high-powered vacuums
Antimicrobial Treatment to reduce contamination
Drying with Dehumidifiers and air movers
Moisture Detection in walls, subfloors, and cabinetry